All initial shipping costs and handling fees are non-refundable, unless reason for return is due to damaged or wrong item shipped.Returned merchandise must be in its original condition. All products must be unused with all packaging, hang tags and separate parts (changing pad, attachable shoulder strap, etc.).Please keep in mind, "Gently used" products are not eligible for return or exchange.There are no returns for International orders or Final Sale items.Any 'Gift with Purchase (GWP)' items included with your merchandise MUST be included in your return for a full refund.